English
IoT Link attaches great importance to the protection of your privacy and the respect of your personal data. This privacy policy describes how we collect, use and protect the information that concerns you, in accordance with the legislation in force in Belgium and Europe, in particular the General Data Protection Regulation (GDPR).
IoT Link is a company that specialises in designing connected objects that improve business productivity and performance. The controller of your personal data is:
IoT Link is committed to complying with the legislation in force in Belgium and Europe and takes all necessary steps to prevent any unauthorised or unlawful use of your personal data. We therefore use appropriate procedures and systems to ensure that only persons authorised to do so can access your data. We also wish to point out that such persons are bound by a duty of confidentiality under the terms of their employment.
We process your personal data for various purposes, described below. For each instance of processing, we only collect the data strictly necessary for the purpose pursued.
We process such personal data in order to ensure the security (of the information) and the smooth functioning of our organisation. The data processed are identity data, contact details and data relating to the question, the information or the order. These data are provided directly by the person(s) concerned or, indirectly, by one or more other person(s). They are retained for a period of 3 years after the last contact. They may be shared with the subcontractors who look after our IT infrastructure when this is necessary.
We process such personal data in order to process your order while ensuring the security of the information and the smooth functioning of our organisation. The categories of data processed, their origin and any recipients are identical to those described in point 2.1.1. These data are retained for a period of 3 years after the last contact.
This processing is necessary to comply with our legal obligations when you exercise one of the rights granted to you by the regulations. The data processed are identity data and contact details, collected directly from the person concerned. They are retained for a period of 1 year after the closing of the file. The subcontractors who look after our IT infrastructure may have access to them when this is required.
When you visit our website, we process certain personal data such as IP addresses and cookies in order to ensure the proper functioning and security of our website. This processing is based on our legitimate interest and, where applicable, on your consent. Cookies strictly necessary for the functioning of the website do not require your consent, whereas analytics cookies are only installed with your prior authorisation.
A cookie is a small text file which can be stored on your device when you visit a website. The table below presents the analytics cookies used on our website:
| Cookie | Provider | Retention period | Purpose |
|---|---|---|---|
| _ga | Google Universal Analytics | 2 years | To distinguish individual users by assigning a randomly generated number as client identifier. |
| _gat | Google Universal Analytics | 1 minute | To reduce the number of requests sent. |
| _gid | Google Universal Analytics | 24 hours | To store and update a unique value for each page visited. |
You can manage or disable cookies at any time via your browser settings. The procedure to follow depends on the browser you use: Mozilla Firefox, Google Chrome, Safari, Internet Explorer or Microsoft Edge. However, disabling certain cookies may affect the proper functioning of the website.
Our website may contain links to third-party sites. Activating these links is your sole responsibility. We advise you to consult the privacy policy of the external sites before communicating any personal data to them, as we cannot be held responsible for their content or their data protection practices.
We process such personal data in order to send you our newsletter while ensuring the security of the information and the smooth functioning of our organisation. The data processed are identity data and contact details, collected directly from the person concerned. They are retained until the withdrawal of your consent. The subcontractors who look after our IT infrastructure may have access to them when this is necessary.
Sending our newsletter by email requires your explicit and prior consent. Each communication includes an unsubscribe option that you can use at any time.
If you have a complaint, a question or a problem with the way in which we are using your data, you can contact us at the following address: IoT Link, Rue Fernand Marchand 1, 5020 Namur — info@iot-link.io.
We undertake to respond to you within a period of one month. Exceptionally, this period may be extended up to three months, in which case we will inform you and explain the reasons. Whether or not each of the rights below can be exercised depends on the type of processing concerned and its legal basis. When making your request, please clearly indicate which right you wish to exercise and how you wish to receive the information. Additional information may be requested in order to verify your identity.
You can ask whether we process personal data concerning you and, where applicable, obtain a free copy of it, while respecting the rights of third parties.
You can request the correction of your data when it is inaccurate, incomplete or out of date.
You can object to the processing of your personal data.
You can request the restriction of the processing of your data, for example for the time necessary to verify its accuracy.
You can request the erasure of your data. However, this erasure may be prevented by legal retention obligations that apply to us.
Where the processing is based on your consent, you can withdraw it at any time, without this affecting the lawfulness of the processing carried out before that withdrawal.
If you think that the processing of your data constitutes a breach of the European regulation on the protection of personal data, you have the right to lodge a complaint with the supervisory authority:
This privacy policy applies to the websites, apps, tools and services of IoT Link when explicit reference is made to it. Any change to this policy takes effect upon its publication; we invite you to consult it regularly.
Your personal data are only communicated to third parties when the law requires it, when it is necessary for the processing of your request or with your explicit and prior consent. We only share with other entities the minimum data necessary.